Artificial intelligence (AI) is quietly reshaping accessibility, becoming an indispensable enabler for people with disabilities across sectors. For those of us striving to set the standard for people operations and disability inclusion, AI is more than an opportunity to work better and faster. It’s a strategic tool that can be ethically used for building more efficient, sustainable solutions for disabled employees.

Minda Harts felt unseen. Her manager had informed her that her white male colleague had been reporting false information about her work. She sat in shock and disbelief as her manager made excuses for him, because he was going through a rough time in his personal life. Minda had believed that she and her colleague had a good working relationship and mutual respect, even though they were competing for the same promotion. Her manager reassured her that she had not believed his false reports and that Minda should stay focused on the assigned project…