Dive deeper. Resolve better. Retain your best people.

The stakes are too high for surface-level solutions.

Most conflict management approaches rely on surface-level "professional" solutions that often overlook the deeper dynamics that fuel workplace tensions, leaving your most talented team members feeling unsupported and considering their options elsewhere.

How you navigate these challenges either builds your employer brand or costs you the talented employees you worked so hard to recruit.

Your team deserves better outcomes, backed by proven methodologies that address the root causes traditional methods often miss.

Why traditional approaches fail diverse teams.

Most conflict management training focuses on communication techniques and de-escalation tactics, approaches that assume all parties enter conflict from equal positions of power, influence, and social value. They often fail to consider systemic injustices that further heighten the interpersonal risk of earnestly engaging in conflicts.

Experience the impact of a science-backed, identity- and power-aware approach

Our identity- and power-aware approach combined with organizational psychology empowers all team members to productively navigate conflicts and learn new skills while building the sustainable solutions your organization needs to thrive.

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We resolve your team conflicts with solutions that leverage underlying biases and power imbalances so your best people will remain engaged and become your strongest brand ambassadors.

What we offer

Conflict Mediation

Our end goal is always relationship repair and when that is not possible, we provide you with the resources, tools and space to collaboratively discover the right path forward. Our approach is power- and identity-aware as well as healing-centered. Our clients have reported a sense of relief and greater clarity and harmony in finding the right solutions.

An opportunity to render the conflicts productive and use them to help team members develop new skills and ways of thinking.

Conflict Management Coaching

Feel more confident navigating complex, nuanced team situations, being equipped with insights that will help you address root causes rather than symptoms. Whether it’s for your individual professional development or team .

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Our Methodology

We begin every engagement with a Team Conflict Style Assessment. You will gain strategic insights and a clear roadmap to begin leveraging identity- and power-aware conflict approaches to support your team. This science-backed diagnostic combines the Five Dysfunctions of a Team and Inclusive Leadership frameworks, uncovering why certain conflicts persist and where systemic barriers prevent resolutions.

Review of organizational performance management systems

We conduct a high-level review of your performance management systems to find gaps between current practices and strategic objectives, then provide actionable recommendations that transform these systems into powerful drivers of employee development, retention, and organizational health.

Leadership and Individual Contributor coaching

We empower leaders and individual contributors to develop science-backed, identity-aware conflict management skills that strengthen relationships, increase engagement and resiliency, and create workplace cultures that set the industry standard for team effectiveness.

Conflict Mediation

When needed, we provide strategic conflict mediation that transforms workplace tensions into opportunities for stronger collaboration, using our power- and identity-aware approach to create sustainable resolutions while building communication frameworks and cultural norms that prevent future escalation.

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We’ve helped our clients solve today’s conflicts and build their capacity to handle tomorrow’s challenges.

  • "Before working with Agatha, we had two employees who had developed an interpersonal conflict that was compromising their ability to work together effectively. There was also a concern around power dynamics, given that the conflict was between a supervisor and a supervisee. Agatha's mediation enabled them to develop communication and personal reflection practices that created a more mutually respectful working relationship between them. They were both able to take responsibility for the ways they contributed to the dynamic and commit to actionable change moving forward. Since then, they have both shared that the mediation improved their understanding of one another and provided useful tools for them to navigate any future challenges."

    Cori Coccia, Director of Operations, StartOut

  • "Agatha helped us move from emotional tension to practical collaboration and gave us actionable tools that created lasting change beyond the mediation itself. I had the privilege of working with Agatha during a workplace mediation that required patience, sensitivity, and strong guidance. From the beginning, she created an environment that felt safe, structured, and respectful. What impressed me most was her ability to uncover root causes of conflict, not just surface symptoms. She identified communication patterns and triggers, then provided clear frameworks for improving dialogue and building trust. Her coaching style balances empathy and accountability. She asks meaningful questions that invite reflection and promotes self-awareness without judgment. By the end, we experienced a significant shift: improved communication, mutual respect, and renewed ability to collaborate productively. Agatha's professionalism and emotional intelligence were evident in every interaction. I highly recommend her for any organization or individual seeking thoughtful, effective conflict resolution. She leaves people better equipped to communicate with understanding and integrity."

    Herman Flowers, Founder Onboarding and Experiences, StartOut